Full TOEIC Test 05
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- Answered
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Question 1 of 200
1. Question
PART 1 – PICTURE DESCRIPTION
QUESTIONS 1 – 10
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Question 2 of 200
2. Question
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Question 10 of 200
10. Question
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Question 11 of 200
11. Question
PART 2 – QUESTIONS & RESPONSES
QUESTIONS 11 – 25
11. Mark your answer
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Question 12 of 200
12. Question
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Question 13 of 200
13. Question
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19. Question
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20. Question
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25. Question
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Question 26 of 200
26. Question
QUESTION 26-40
(File audio sau dùng cho các câu 26-40)
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Question 27 of 200
27. Question
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28. Question
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30. Question
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31. Question
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32. Question
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33. Question
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34. Question
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35. Question
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36. Question
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37. Question
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38. Question
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39. Question
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Question 40 of 200
40. Question
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Question 41 of 200
41. Question
PART 3 – SHORT CONVERSATIONS
QUESTIONS 41 – 55
(File audio sau dùng cho các câu 41-55)
41. Where does this conversation most likely take place?
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Question 42 of 200
42. Question
42. What does the woman want to know?
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Question 43 of 200
43. Question
43. What will the man probably do next?
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Question 44 of 200
44. Question
QUESTIONS 44 – 46
44. What is the woman looking for?
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Question 45 of 200
45. Question
45. What did the man say he would do?
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Question 46 of 200
46. Question
46. Where are the speakers?
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Question 47 of 200
47. Question
QUESTIONS 47 – 49
47. How does the woman know the man?
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Question 48 of 200
48. Question
48. How long ago did the speakers last see each other?
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Question 49 of 200
49. Question
49. What does the woman say was one of her best times?
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Question 50 of 200
50. Question
QUESTIONS 50 – 52
50. Where is this conversation taking place?
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Question 51 of 200
51. Question
51. What time will the woman come back?
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Question 52 of 200
52. Question
52. Where does the man give directions for the woman to go?
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Question 53 of 200
53. Question
QUESTIONS 53 – 55
53. When did the woman receive the CD?
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Question 54 of 200
54. Question
54. What does the woman say about the CD?
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Question 55 of 200
55. Question
55. What does the man ask for?
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Question 56 of 200
56. Question
QUESTIONS 56 – 70
(Audio sau dùng cho câu 56-70)
56. What is the conversat ion about?
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Question 57 of 200
57. Question
57. Who is Steven Dowler?
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Question 58 of 200
58. Question
58. What does the man suggest to the woman?
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Question 59 of 200
59. Question
QUESTIONS 59 – 61
59. What is the purpose of the call?
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Question 60 of 200
60. Question
60. When is Mr. Collins going to be interviewed?
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Question 61 of 200
61. Question
61. What is Mr. Collins told to do?
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Question 62 of 200
62. Question
QUESTIONS 62 – 64
62. What are the speakers talking about?
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Question 63 of 200
63. Question
63. What does the man say about the expenses in Rome?
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Question 64 of 200
64. Question
64. What does Monica say she will do?
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Question 65 of 200
65. Question
QUESTIONS 65 – 67
65. Why did Mr. Conners call?
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Question 66 of 200
66. Question
66. What does the woman offer to do for Mr. Conners?
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Question 67 of 200
67. Question
67. Why does the man say he will call later?
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Question 68 of 200
68. Question
QUESTIONS 68 – 70
68. Who probably is the man?
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Question 69 of 200
69. Question
69. When did Ms. Martinez expect to receive the items?
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Question 70 of 200
70. Question
70. What will the man do next?
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Question 71 of 200
71. Question
PART 4 – SHORT TALKS
QUESTIONS 71 – 85
(File Audio sau dùng cho câu 71-85)
71. What is the main purpose of the telephone message?
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Question 72 of 200
72. Question
72. Who should be notified if a member cannot make it?
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Question 73 of 200
73. Question
73. What time does the book club usually get together?
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Question 74 of 200
74. Question
QUESTIONS 74 – 76
74. Who is the speaker?
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Question 75 of 200
75. Question
75. Where will the group probably have lunch?
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Question 76 of 200
76. Question
76. What does the speaker ask the group to do?
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Question 77 of 200
77. Question
QUESTIONS 77 – 79
77. What does the speaker say about the Abdocruncher?
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Question 78 of 200
78. Question
78. What was Jamie Hinds’ previous job?
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Question 79 of 200
79. Question
79. What will Jamie Hinds talk about?
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Question 80 of 200
80. Question
QUESTIONS 80 – 82
80. Why is Ms. Perry calling?
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Question 81 of 200
81. Question
81. When does the meeting begin?
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Question 82 of 200
82. Question
82. What problem does the caller talk about?
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Question 83 of 200
83. Question
QUESTIONS 83 – 85
83. What does the speaker say about today’s weather?
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Question 84 of 200
84. Question
84. What will probably happen this weekend?
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Question 85 of 200
85. Question
85. When will the next weather update be broadcast?
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Question 86 of 200
86. Question
QUESTIONS 86 – 100
(File audio sau dùng cho câu 86-100)
86. What does Fred want to celebrate?
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Question 87 of 200
87. Question
87. What is Fred unsure about?
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Question 88 of 200
88. Question
88. What will people probably do first?
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Question 89 of 200
89. Question
QUESTIONS 89 – 91
89. What is the report mostly about?
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Question 90 of 200
90. Question
90. How long will the repair work take?
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Question 91 of 200
91. Question
91. What does the speaker suggest the listeners
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Question 92 of 200
92. Question
QUESTIONS 92 – 94
92. Who is this announcement for?
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Question 93 of 200
93. Question
93. What do the employees need to do before traveling?
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Question 94 of 200
94. Question
94. What are the employees on flights over five hours allowed to do?
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Question 95 of 200
95. Question
QUESTIONS 95 – 97:
95. What is the main subject of this report?
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Question 96 of 200
96. Question
96. According to the report , why was Stilton chosen?
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Question 97 of 200
97. Question
97. What did Mr. Ruiz announce?
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Question 98 of 200
98. Question
QUESTIONS 98 – 100:
98. What type of company does the speaker work for?
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99. Question
99. What is suggested about the company?
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Question 100 of 200
100. Question
100. What do the clients like about the company?
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Question 101 of 200
101. Question
PART 5 – INCOMPLETE SENTENCES
QUESTIONS 101 – 140:
101. Discount coupons will be provided that —— you to enjoy savings ranging from 10 to 20 percent.
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Question 102 of 200
102. Question
102. Mr. Renon was asked to participate in a seminar entitled “How to Motivate the Staff ” ——————- the end of last month.
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Question 103 of 200
103. Question
103. All guests and delivery staff should first inform the security desk about which department they will be ——
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Question 104 of 200
104. Question
104. Experts in the financ ial industry are now ——— concerns over the decline in investment activities.
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Question 105 of 200
105. Question
105. Bearing Industries currently offers the most ——– salaries, which attract many of the industry’s most skilled and talented engineers.
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Question 106 of 200
106. Question
106. Although we are happy that Brian and his team won the award for best design, we still believe that the award should have been ——— .
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Question 107 of 200
107. Question
107. Policymakers are coming up with alternatives ———— a limited supply of housing will not drives price up sharply.
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Question 108 of 200
108. Question
108. Camping Moose has long been recognized for its —————- outdoor leisure services.
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Question 109 of 200
109. Question
109. Only one lucky customer will be the ——————– of this week’s prize of a holiday for 2 to Japan.
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Question 110 of 200
110. Question
110. Those researchers to —————— assignments have been given will be at the meeting to discuss the new project.
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Question 111 of 200
111. Question
111. Any child under the age of 12 can enter the competition by ———– a well-written essay about themselves and their family.
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Question 112 of 200
112. Question
112. In ———– with the terns of the agreement with other distributors, all shipping fee will not be charged for the next 3 months.
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Question 113 of 200
113. Question
113. These coupons can be used ——————– any particular item displayed in this store only during the month of October.
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Question 114 of 200
114. Question
114. The local tourism associations suggested that restaurants plan to increase their advertising ———–prior to the holiday season.
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Question 115 of 200
115. Question
115. I would like to assure you that there are several ways to promote _____ services to prospective customers.
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116. Question
116. —————– those with outstanding job performance ratings will be considered for the promotion.
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117. Question
117. Most companies have regulations that ———— how much they should spend on advertising for a year.
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Question 118 of 200
118. Question
118. Mr.Brent is waiting for an ——— about the estimated delivery and installation date from the supplier of the new computers.
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Question 119 of 200
119. Question
119. After looking through all the resumes , we —— separated the applicants with potential from those that did not meet all the requirements for the position.
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Question 120 of 200
120. Question
120. Most employees thought that Ms. Chin’s argument in favor of using a different agency to plan the conference was very ——————————-
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Question 121 of 200
121. Question
121. This manual provides ——– on how to operate your new microwave oven properly.
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Question 122 of 200
122. Question
122. We should employ a new accountant as soon as possible before the situation becomes ——–
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Question 123 of 200
123. Question
123. The staff at this tourism center often receive compliments on their ——– of local attractions from visitors.
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Question 124 of 200
124. Question
124. Competent and ———————- , Maggie Brown was an obvious choice to replace Mark as chairperson of the committee following his retirement.
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Question 125 of 200
125. Question
125. The software company’s technical service will be ——– throughout the remainder of the week due to unexpected problems.
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Question 126 of 200
126. Question
126. We ‘ve tried to improve the speed with which we serve the food in our restaurant, but we continue to receive —– from customers.
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Question 127 of 200
127. Question
127. These gift vouchers are to be used ——– for the purpose of buying yourself a new CD player for your car.
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Question 128 of 200
128. Question
128. The bus company is ____ that it shares any responsibility for the accident on Main Street last Monday evening.
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Question 129 of 200
129. Question
129. ——— much you try to avoid speaking about this month’s low sales figures, you will need an explanation for the meeting with the sales manager this afternoon.
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Question 130 of 200
130. Question
130. I think that Sharon prefers to work ——– herself, but unfortunately this project will only succeed if each person on the team fulfils his or her role.
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Question 131 of 200
131. Question
131. Sales associates from all over the world are ——- to convene at the convention center located in Chicago .
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Question 132 of 200
132. Question
132. The only reason why the new policy on removing paper cups from the building is failing is that nobody seems to follow the required ——— .
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Question 133 of 200
133. Question
133. Owing to some notable experts , the technical problems have been resolved more ——– than anticipated .
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Question 134 of 200
134. Question
134. Today will be a busy day because senior managers will have to complete their ——- of all junior managers.
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Question 135 of 200
135. Question
135. Ms. Butler said in the interview that her professional success was attributed to her ——— work ethic.
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Question 136 of 200
136. Question
136. This survey shows an overwhelmingly positive response to our updated magazine from ——– 200 readers.
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Question 137 of 200
137. Question
137. Don’t forget to bring the notebook computer an extra printer to the workshop to make things easier for everyone.
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Question 138 of 200
138. Question
138. The holiday package we decided on is very costly, but the price is ——– of all flights, accommodations, and transfers to the airport .
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Question 139 of 200
139. Question
139. A ——- measure that restricts cars from using the faulty bridge was announced last night.
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Question 140 of 200
140. Question
140. ——— the unexpected demand for training on the new invoicing system, the HR Department will arrange another session which all staff will attend.
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Question 141 of 200
141. Question
PART 6 – INCOMPLETE TEXTS
Questions 141-143 refer to the following letter.
Best Adventure Tours 12 Oriel Rd.
Mendin, FL
Thank you for ——— Best Adventure Tours to make your dream holiday a reality. We will do our
141.
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Question 142 of 200
142. Question
best to make your holiday a great adventure. Your family is scheduled to _____ at 8 AM on
142.
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Question 143 of 200
143. Question
March 12. Please arrive at the international airport by 5 AM that day. We need to confirm the ——— details before you check in.
143.
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Question 144 of 200
144. Question
Lastly, please look over the enclosed information pack, which includes maps, contact details, and other items that we recommend you bring on your trip.
We hope you have a great trip!
Best Adventure Tours
——-
Questions 144-146 refer to the following memo.
To: All staff members
From: Miles Giljam
Re: New coffee machines
Date: September 2
Our director of staff relations is pleased to announce that we have ——- EspressoDelite
144.
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Question 145 of 200
145. Question
to put coffee machines on each floor of our building. The company will start the installation on Monday morning. One machine will be placed in the lobby, and each floor should have three machines by the end of the week . We hope that all employees will enjoy the new coffee machines. The coffee machines will be working —— all times , allowing anyone to use them
145.
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Question 146 of 200
146. Question
when necessary.The workers may make some noise over the next week while putting in the machines, so we ask you to be patient , and we apologize for any inconvenience that ——–
146.
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Question 147 of 200
147. Question
because of this.
Questions 147-149 refer to the following letter.
Wayne,
Please accept my apology for taking so long to —— the detailed itinerary for your trip to Aust
147.
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Question 148 of 200
148. Question
I finally have some good news. The details of your trip will be confirmed by the end of this. Until then, here is your tentative —————-
148.
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Question 149 of 200
149. Question
December 2: You will arrive in Sydney at 6:00 PM. Your tour guide, Michael Smith, will you at the airport and drive you to your hotel.
December 3: You will be taken on a special bus tour of the city, including a tour of the C House, from 10:00 AM to 5:00PM .
December 4: Mr. Smith will collect you at your hotel at 7 AM and take you to the airport. flight for Melbourne will depart at 9:00 AM. You will arrive in Melbourne at 11 AM. You guide, James Sill, will take you from the airport to your hotel. At 1:00 PM, Mr. Sill will co1 your hotel and drive you to the Yarra River for a lunch cruise.
The manager of the tour company in Melbourne , Ms. Julia Peters, is organizing the itinera Melbourne. She will contact you with the final schedule at a ——- time.
149.
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Question 150 of 200
150. Question
December 7: You will fly back to Sydney from Melbourne.
December 8: You will fly home from Sydney.
Questions 150-152 refer to the following memo.
To: All Planet Ark Employees
From: Thorliss Bird
Subject: Training session in August
You are in.vited to attend a special training session on project management skills in August. Planet Ark has grown in the past year, both locally and internationally. We must continue to meet expectations in all areas , but especially in the ——– area of customer service.
150.
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Question 151 of 200
151. Question
Therefore, we have asked Melissa Ridges, a well-known expert in project management, to present this training session. Ms. Ridges is the former project manager of World Bank, Inc. and has taught at the City Business School for the last two years. This training session _____ the
151.
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Question 152 of 200
152. Question
need for better project management skills. It will benefit our company in every ______ , from time
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Question 153 of 200
153. Question
management to improved customer satisfaction and even employee well-being. The training sessions will be held three days a week throughout August from 9:00AM to 1:00PM, after which lunch will be served.
Part VII
Directions: In this part you will read a selection of texts , such as magazine and newspaper,articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C) , or (D) on your answer sheet.
Questions 153-154 refer to the following notice.
Attention: All Employees All employees must wash their hands and arms before beginning work and after using the toilet. This includes food preparers, dishwashers, servers, and anyone else who has contact with food, food utensils, or food equipment. As a general rule, bare-hand contact with ready-to-eat food (e.g. sandwiches , salads , fruit, bread, etc.) should be avoided by all employees. This can be done through the use of utensils such as tongs, tissues , forks, scoops, or gloves. Food preparers may touch ready-to-eat food with their bare hands when necessary provided they strictly adhere to the hand-washing req irements. Servers are specifically prohibited from touching ready-to-eat food with their bare hands. Let’s keep our workplace clean and safe!
153. Where would one most likely see this notice?Correct
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Question 154 of 200
154. Question
154. What are servers not allowed to do?
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Question 155 of 200
155. Question
Question 155-156 refer to the following card:
Edward Pines Animal Clinic 1210 Mulberry Road
Oregon, IL 61062
Dear Mr. Adam CampellThis is just a reminder that your cat, Pickles, is scheduled for an examination (purpose: 2nd injection following an eye operation) with Dr.Nick Edgings of th on May 16th at 4:30 PM on the 2nd floor of the Edward Pines Animal Clinic. We ask that you arrive at the clinic approximately 10 minutes before your scheduled appointment time in order to complete a question sheet before the examination; please ensure that your pet is secured by a leash or in a carrying case. If you have any questions regarding your appointment, please call William Piper at 555-3456.
155. For whom is this card intended?
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Question 156 of 200
156. Question
156. According to the card, what is the appointment for?
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Question 157 of 200
157. Question
Questions 157-158 refer to the following invitation
Negotiate Successfully Ensure that you have top-notch negotiating skills
Negotiation is your opportunity to demonstrate your commitment (and our company’s) to long-term relationships to maximize value for both parties. Good negotiation skills can increase the level of trust and credibility you have with your customers. The following checklist provides key preparation points for your next negotiation.
– Do not begin negotiations unless you’ve had the opportunity fully to present your proposition to the customer.
– Be certain you’re dealing with a person with the authority to negotiate and make decisions.
– Know in advance at what point the agreement is no longer beneficial to you and our company and be prepared to walk away.
– Be prepared to be patient.
Of course, these are just the basics. If you sign up for our free educational seminar, you will have the opportunity to learn a great deal more about the art of negotiation. Call Tim in Human Resources (ext. 5646) and reserve your space now.
157. What does the notice say is a benefit of good negotiation skills?
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Question 158 of 200
158. Question
158. What is NOT mentioned as a part of preparing for a negotiation?
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Question 159 of 200
159. Question
159. What should people do if they want to learn more?
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Question 160 of 200
160. Question
Questions 160-163 refer to the following letter.
Irene Fleming 345 Reed Avenue
Philadelphia, PA 1910
Dear Ms. Fleming:
Allow me to begin by saying that it was a genuine delight to have met and interviewed you this past Tuesday. All the members of the interview panel were deeply impressed by your professional demeanor. In addition, you are certainly the most qualified candidate we met, and for this reason it gives us great pleasure to offer you the position of researcher at our new branch in Austin, Texas.
We would like to ask you to start in your position on March 2. Please report to Mr. Ian Lain, the senior manager of our Austin branch, at 9 AM that day, and he will provide you with your orientation. For your convenience, Ihave enclosed a copy of the general employment contract with this letter. The contract contains details regarding your annual incentives, vacation and medical benefits package. Please review it, and, if all is acceptable, sign and return it to me by post at your earliest convenience.
Should you have any questions, please feel free to contact me, and Iwill do my utmost to respond in detail. On behalf of everyone here at Jules & Andrews, Iwould like to welcome you to the team.
Sincerely,
Dean Winston
HR Director
160. What is mentioned about Jules & Andrews?
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Question 161 of 200
161. Question
161. To whom should Ms. Fleming report in Austin?
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Question 162 of 200
162. Question
162. What is Ms. Fleming asked to do?
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Question 163 of 200
163. Question
163. What is NOT mentioned as being included in her contract?
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Question 164 of 200
164. Question
Questions 164-166 refer to the following information.
2008 International News Media Conference
Event Program
Presentation Topic Presenter Biographical Note Venue Freedom of the Press in the Middle East
Sa-id Albazzaz
Publisher&Editor-in-Chief, Azzaman Daily Newspaper, Iraq
Diamond Hall (2nd Floor)
Opportunities in the New Digital Media
Terry Pederson Executive Director of VG Multimedia, Norway
Ruby Hall (3rd Floor)
The Tabloid room: Opportunities or Threat?
Ake Lunder Senior Editor of Berlingske Tidende, Denmark
Emerald Room (2nd Floor)
Photojournalism and New Visual Stategies
Jean Mounier Head of Photography, Agence France Presse, France
Sapphire (1st Floor)
164. Where would this information most likely be found?
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Question 165 of 200
165. Question
165. Which speaker works with photographs?
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Question 166 of 200
166. Question
166. Where will Terry Pedersen be making his presentation?
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Question 167 of 200
167. Question
Questions 167-168 refer to the following article.
Goldberg rejoins Generex as senior VP Herbert Goldberg will join Generex Video in the position of senior vice president effective Decem.ber 14. With responsibility for all of Generex Video’s activities, Goldberg will report to Lance Brown, the CEO of the Generex Entertainment Corporation. He will be based in Los Angeles.
Goldberg originally joined Generex Video in 1997 and served as director of sales before moving to the VIP Entertainment Group, where he was the VP of International Sales. Upon his return to Generex Video, he will take over responsibilities for the home video division and will also inherit the responsibilities of semor sales VP from George Seinfeld, who departs the company on December 10.
Several other Generex executives have chosen to leave the company during the recent period of restructuring, including Marketing VP Susan Hewitt and Investor Relations VP
Daniel Lim.
167. What can be inferred about Herbert Goldberg?
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Question 168 of 200
168. Question
168. Who is NOT known to be leaving the company soon?
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Question 169 of 200
169. Question
Questions 169-171 refer to the following notice.
Notice to all patients: You have rights under federal laws that ensure the protection of your health information.
• You can ask to get a copy of your medical records.
In most cases, copies must be given to you within 15 days. You may have to pay for the cost of copying and mailing if you make such a request.
• You can make corrections to your health information.
You can ask to change any wrong information in your file or add information to your file if it is incomplete. In most cases, the file should be changed within 30 days of your request.
• You can control how your health information is used.
In general, your health information cannot be used or shared with third parties unless you give your permission by signing a specific authorization form.
This is a brief summary of the protection provided under federal health privacy law.
169. What is the purpose of this notice?
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Question 170 of 200
170. Question
170. How could others access your personal information?
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Question 171 of 200
171. Question
171. According to the notice, where can one receive additional information?
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Question 172 of 200
172. Question
Questions 172-175 refer to the following e-mail.
To: Helen Sparks From: Margaret Poole
Subject: Membership Infor
Date: March 15
Dear Ms. Sparks,
Thank you for your inquiry regarding membership in the Cancer Research Society. We are pleased to send you a Cancer Research Society membership application.
There has never been a better time to join the Cancer Research Society, the world’s largest organization of scientists dedicated to the treatment and ultimate cure of cancer. Your membership includes an automatic subscription to Cancer Research Quarterly and The Journal of Health Online, providers of the latest research news and state-of-the-art features . Membership also provides eligibility for various grants and awards from the Cancer Research Society as well as discounts on additional scientific journal subscript ions.
Attached is additional information on the society’s programs and services along with an application form and membership payment form . Please refer to the attached fact sheet for further details on membership categories and advantages . Remember that your curriculum vitae must accompany your application. If applying for student membership , proof of enrollment in a degree-granting institution is also required.
Again, thank you for your interest in the Cancer Research Society.
Sincerely,
Margaret Poole
Membership Director
172. Why was the e-mail sent to Ms. Sparks?
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Question 173 of 200
173. Question
173. What is NOT an advantage joining the Cancer Research Society?
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Question 174 of 200
174. Question
174. What information is included in the fact sheet?
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Question 175 of 200
175. Question
175. What additional document should Ms. Sparks submit?
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Question 176 of 200
176. Question
Questions 176-180 refer to the following letter.
Department of lmmigration & Multicultural Affairs
3 Lonsdale Street
Canberra
Australia
February 28
Philip Cesario
12 Dunstan Bay
Winnipeg. MB R3V 1B4
Canada
Dear Mr. Cesario:
RE: Grant of Working Holiday Visa
This is to advise that you have been granted a Working Holiday Visa for entry to Australia. This visa allows you to make your initial entry into Australia no later t.llan 12 months from the date that the visa was granted. Your initial entry into Australia must be no later than February 28 next year.
Once in Australia. this visa permits you to stay in Australia for 12 months from the date that you first enter Australia. It allows you multiple re-entries to Australia, which means that you can leave and re-enter Australia as many times as you wish during the prescribed 12-montb period.
Please note that your Working Holiday Visa is subject to two main conditions:
-You must not be employed by any one employer for more than 4 months consecutively;
– You must not engage in any formal studies or training for more t.llan 2 months
cumulatively.
It is very important that you understand and abide by your visa conditions. If you fail to abide by these conditions, your visa may be cancelled, and you will be required to leave Australia. If you do not understand your visa conditions, please contact the Australian consulates in either Toronto or Vancouver for advice before you travel.
We hope that you enjoy your stay in Australia.
Yours sincerely
Hobart Rhodes General Manager
DIMA Visa Processing Center
176. What information is the letter announcing?
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Question 177 of 200
177. Question
177. How soon must Mr. Cesario act on the contents of the letter?
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Question 178 of 200
178. Question
178. The word “initial” in paragraph 1, line 2 of the letter is closest in meaning to
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Question 179 of 200
179. Question
179. Where does Mr. Rhodes work?
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Question 180 of 200
180. Question
180. What should Mr. Cesario do to receive more information?
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Question 181 of 200
181. Question
Questions 181-185 refer to the following letter and email.
Danielle Bates 502 Tacoma Avenue
Seattle. WA 98104
Dear Ms. Bates,
Thank you for your resenation request of May 2. It is a pleasure to inform you that your seat reservations for the May 27 performance of Swan Lake have been confirmed and that two tickets (Section B1) are enclosed with this letter. Please ensure that the tickets are in line with your reservation request.
As you know. the National Dance Theater of Seattle celebrates its fiftieth anniversary this year. Over the decades, we have focused on offering superior performances on a par with troupes around the world in both ballet and contemporary dance. This season, we are proud to offer both classic ballets and contemporary works. We have developed a total of 34 ballets. including full-length ballets such as Cinderella, the utcracker. and Esmeralda. By offering these diverse experiences, we are able to create enriching programs that meet the wide range of requests we receive from our audiences.
[f you would like to change your reservation. please call me at 555-3853. e-mail me at dschulenburg(a,udts.com. or visit our ticket office on the main level of the theater building. Thank you again for your interest in our performances. We look forward to seeing you at the National Dance Theater of Seattle.
Sincerely,
Diane Schulenburg
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To: Diane Schulenburg From: Danielle Bates
Subject: Ticket Exchange
Date: May9
Dear Ms. Schulenburg ,
Thank you for sending my tickets to me. If possible, would I be able to exchange these tickets for the same performance on May 25? Also, I would like to request one additional ticket. I have a friend who will be visiting me that day from out of town, and that particular ballet is her favorite. Please let me know if it is possible to exchange the tickets . I look forward to your reply.
Sincerely,
Danielle Bates
181. What is the purpose of the letter?
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Question 182 of 200
182. Question
182. ‘”What is NOT mentioned as a way of changing reservations?
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Question 183 of 200
183. Question
183. The word “focused” in paragraph 2, line 2 of the letter is closest in meaning to
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Question 184 of 200
184. Question
184. What is the favorite ballet of Danielle Bates’s friend?
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Question 185 of 200
185. Question
185. When would Ms. Bates like to see the play?
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Question 186 of 200
186. Question
186. What is the purpose of the article?
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Question 187 of 200
187. Question
187. In what role did Mr. Young spend most of his career?
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Question 188 of 200
188. Question
188. The word “oversaw ” in paragraph 1, line 6 of the article is closest in meaning to
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Question 189 of 200
189. Question
189. What will Mr. Young probably do at the Marquis Hotel?
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Question 190 of 200
190. Question
190. Who is Terrance Kent?
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Question 191 of 200
191. Question
Questions 191-195 refer to the following advert isement and e-mail.
For a limited time only, Odyssey Travels is proud to offer all-inclusive tour packages to several exotic destinations. All the tour packages include airfare, accommodations, and all entrance fees to museums and parks. As an added bonus, if you reserve a tour before the end of the month, you will receive a free upgrade from economy to business class. Package 1: See the ancient temples, gardens, and treasures of historic Athens. Package includes a 6-night stay at the Sandrine Hotel as well as a free one-day Saronic Gulf boat tour.
Package 2: Explore the tropical delights of Hawaii with this 6-day/5-night package that includes accommodations with an ocean view and vouchers for daily therapeutic massages. This is an ideal package for those looking to escape the long cold winter.
Package 3: Live the high life in Monte Carlo with our “007” package, which includes a suite at one of Monaco’s finest hotels. This package offers luxury and excitement to those with discerning tastes.
Package 4: Explore exotic Egypt and the Nile from Cairo to Alexandria. One-week’s accommodations aboard a top-of-the-line cruise ship as well as day tours to mysterious ruins are all part of this package.
Take advantage of these once-in-a-lifetime opportunities for relaxation and adventure. Call 1-800-555-3466 now to reserve your dream vacation!
Please note that reservation changes or cancellations must be made at least three weeks prior to scheduled departure dates, or penalty charges will be applied.
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To: Preston Michaels From: Brigett Pannier
Subject: Reservation #0972351
Date: January 12
Dear Mr. Michaels,
I made a reservation for my husband and myself this past December for your Monte Carlo vacation package. We are scheduled to depart next week. An unexpected problem at my office, however, forces me to postpone this trip for at least one week. Accordingly, I hope to change my reservation to February 1. Please contact me at 555-3856 to let me know if this would be possible. I look forward to your reply.
Sincerely,
Brigitte Pannier
191. What is NOT included in the packages?
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Question 192 of 200
192. Question
192. What special benefit is offered for early reservations?
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Question 193 of 200
193. Question
193. What can be inferred about Brigitte Pannier?
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Question 194 of 200
194. Question
194. What is the purpose of the e-mail?
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Question 195 of 200
195. Question
195. For which package did Ms. Pannier make a reservation?
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Question 196 of 200
196. Question
Questions 196-200 refer to the following email and memo.
To: All Employees From: Regina Lloyds
Re: Education Programs
Date: August 22
Hi, everyone.
I wanted to let you know that WAG ‘s HR Department has finalized the schedules for a number of education programs that may be of interest to many of you.
First, we will be offering the Computer Literacy Program from 9 AM to 12 PM on September 10. Participation is optional, but I think we could all benefit from a refresher course in basic computer literacy and troubleshooting for Windows and Microsoft Office applications.
From 3 PM to 5 PM on September 12, we have prepared a beginner’s Spanish language proficiency session for employees working with our new clients in Barcelona. Regular intermediate and advanced classes are being organized for October.
Finally, we offer the First Aid & CPR Training Program from 2 PM to 4 PM on September 19. In the past, this program was provided only to incoming employees , but we have decided to open it to all employees this year.
If you would like to sign up for one or more education programs, please complete the online registration form from the company’s HR intranet site. If you have any quest ions, feel free to send me an email or call me at extension #8535.
Best regards,
Regina Lloyds
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To: All Employees From: Jason Burns, VP of Human Resources
Dear all,
I believe that everyone has seen the email regarding September ‘s education programs that was sent out by our HR Director yesterday afternoon . Hopefully, everyone will find these programs useful and relevant in your work as well as in your daily lives. This year, senior management has decided that all employees of WRG Design must attend the training program scheduled for September 19. Accordingly, we will schedule two additional sessions of this program on September 20 and 21 at the same time as the first. If anyone is unable to attend these sessions because of previously scheduled business trips or important appointments,please contact Regina Lloyds as soon as possible so that she can arrange additional sessions later in the month. All registration forms for the education programs are to be submitted no later than August 29 to Regina Lloyds’s assistant , Helen Spencer. Your cooperation in this matter is appreciated , and I hope you enjoy the training.
196. What is indicated in the e-mail?
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Question 197 of 200
197. Question
197. What is Regina Lloyds’s job title?
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Question 198 of 200
198. Question
198. What is the purpose of the memo?
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Question 199 of 200
199. Question
199. What does the memo suggest?
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Question 200 of 200
200. Question
200. What does Jason Burns ask employees to do?
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